Who we are

Family Cart is a private shopping list for one household. It is not a public store, and the app does not take payment. Smart Tech is the company that operates the app and this website.

support@familycart.io

This website

familycart.io is a static website. It does not ask you to create an account, and it does not run advertising or analytics. Your language choice, English or Arabic, is saved in local storage on your device so the next visit opens in the same language. That value stays on your device. Email links open your own mail app.

Information the app stores

When you create an account or use Family Cart, we store:

• Your name and email address, so you can sign in and so a household admin can add you.
• A protected form of your password. We do not keep the password you type.
• Your household name, your membership, and your role, such as admin or member.
• Items you add: names, quantities, notes, and photos you attach so the household can see them.
• Shopping requests, shopping runs, and who asked for an item or was assigned the run.
• Products you mark as favorites.
• If you allow notifications, a device token and your language, so an alert can reach that phone.

Camera and photos

The camera is used on your phone to scan a code or photograph a product. A photo you submit to search the shop is sent so we can match it to the catalogue. We use it for that match and do not keep it as a photo album. Photos you choose to attach to a list item are stored for your household.

What we do not do

We do not sell personal information. We do not use your list for advertising. We do not track you across other companies’ apps and websites. Family Cart does not ask for your location, your contacts, or a payment card.

Who can see it

People in your household can see the shared cart and shopping runs according to their role. We do not publish your list. Smart Tech staff may access information only to run the service, to answer a support request, or when the law requires it.

How long we keep it

We keep account information while the account is active. You can delete the account in the app, or ask by email, as described on the account deletion page. If you are the only person in the household, deleting the account removes that household. If other people remain, shared shopping runs stay with them so their list is not broken, and your sign-in, personal list, favorites, and notification tokens are removed.

Routine backups, when the operator keeps them, hold a copy until that backup is replaced. Email us if you need deletion confirmed.

Account deletion and data requests

Children

Family Cart is a tool for a household. An adult creates the household and invites the people who shop for that home. We do not offer Family Cart as a public social network for children. If you believe a child’s account was created by mistake, email us and we will delete it.

Changes

If we change this policy, we will update the date above and publish the new version at this same address: https://familycart.io/privacy.

Contact

Smart Tech — Family Cart

support@familycart.io